VW Atlas Radio Not Working: Problems And Solutions!

The VW Atlas Radio is not working due to problems with the software or hardware. You can fix them by soft resetting or updating the software.  For hardware issues, replace the radio unit.  Some other reasons are the fuse getting blown, and the EQ setting being inaccurate. You can fix that by replacing the fuse and trying different EQ configurations.  

All of the problems are easy to solve. So, let’s take a deep dive into the causes and solutions of this intricate problem! 

Why is VW Atlas Radio Not Working? 

The table below shows a brief overview of why the Volkswagen Atlas Radio is not Working. You can check all the reasons and find solutions. 

VW Atlas Radio Screen FrozenSoftware Issue
Hardware Issue
Soft Reset
Update the Software
Replace the Radio Unit
Fix the Wiring
VW Atlas Radio Not Turning OnHardware Issue
Blown Fuse
Replace the Radio Unit
Fix the Wiring
Replace Fuse
No Sound Coming Out of VW Atlas Radio Software IssueSoft Reset
Update the Software
VW Atlas Sound Not Going Past a Certain LevelInaccurate EQ Setting
Hardware and Wiring Issue
Speaker Not Working
Software Issue
Try Different EQ Configuration
Hardware or Wiring Issue
Replace the Speaker
Go for Aftermarket Upgrades

It is very clear from the table that most of the reasons tend to overlap each other. Problems with Software and Hardware are the most common reason why the VW Atlas radio stops working. Check these troubleshooting methods thoroughly because these vary a lot compared to Delphi radio troubleshooting processes!

Software Issue

Software issue is the most common problem you will come across on VW Atlas Radio. It happens when the infotainment system software requires an update or has any minor error.

Software Issue
Source: knowyourvw.com

You can easily solve this problem by resetting the infotainment system or updating the software. 

Problems With:

  • VW Atlas Radio Screen Frozen
  • No Sound Coming out of VW Atlas Radio
  • VW Atlas Sound Not Going Past a Certain Volume

Soft Reset:

Following are the steps for conducting a soft reset on VW Atlas.

Step 1: Ensure the ignition is turned on, but the engine is not running.

Step 2: On the left side of the infotainment console, locate the button between the Media and Phone buttons.

Step 3: Press and hold this button for approximately 10 seconds.

Step 4: The screen will briefly turn off and then display the time and date before going blank.

Step 5: While continuing to hold the button, you will hear a click sound.

Step 6: The message “Welcome to Volkswagen” will appear, indicating that the system is resetting.

Step 7: Wait for the reset process to complete automatically.

Update the Software:

You can update the Volkswagen Atlas Radio software to get the radio back to working again. There are many ways you can perform this update. Following are some of the common update methods available. 

  • Over-the-Air Update
  • In-Person Software Update
  • Third-Party Software Update

For over-the-air updates, you can do the following:

  • Go to the infotainment menu and then select ‘Setup’.
  • Next, go to the ‘System Information 
  • You will find the current software version.
  • Tap on the Download option, and your system will update to the latest version. 

Beyond these, you can visit the dealership and get the software updated. You can also use third-party websites to update the Volkswagen radio atlas software. 

Hardware or Wiring Issue

Along with software issues, your VW Atlas radio is also susceptible to hardware issues. This can be the stereo system going bad or a problem with the wiring. 

Problems With:

  • VW Atlas Radio Getting Frozen
  • VW Atlas Radio Not Turning On
  • VW Atlas Radio Not Going Past a Certain Level

Replace the Radio Unit:

If the radio unit is the problem, then replace it. Gather the necessary tools, such as the trim removal tools, screwdriver, and wire harness adapter. Disconnect the battery terminals and then remove the necessary components. Make sure to bolt and unbolt properly.

If you want a visual guide on replacing the radio unit, check this 2020 vw Atlas radio removal !!! video. 

Fix the Wiring:

Check the wiring around the radio unit. Disconnect the battery terminals and then remove the trim panels. After removing it, inspect the wiring for any damage. If there is any damage, get it replaced.

Wiring Issue
Source: youtube.com

However, you should also check for loose connections. If there is any loose connection, then just tighten it. You will get the same wiring harness as Pioneer with VW, so your fixing is more standardized. 

Go for Aftermarket Upgrades:

This is the case if your VW Atlas radio volume is not going past a certain level. Go for aftermarket upgrades and fix this problem. 

You can go for the plug-and-play amplifier or upgrade the entire stereo system. Both of these will help to enhance the audio quality of the VW Atlas radio. 

Blown Fuse

Once the fuse is blown then the VW radio will not turn on. A blown fuse means there will be a loss of power. 

Problems With:

  • VW Atlas Radio Not Turning On

Replace the Fuse:

To get started with the replacement procedure, first, urn off the car and check under the dashboard. Open the fuse box and check the fuse box diagram. This diagram will mention detailed information on the fuses. You can easily find the fuse for the VW Atlas radio. It is normally 15A. 

After replacing this radio, install a new fuse. But make sure that the fuse is 15A. It must match the ampere rating. 

Inaccurate EQ Setting

If the EQ setting is not accurate then your VW radio will not generate the sound properly. So adjust the EQ settings properly to fix this problem. 

Problems With:

  • VW Atlas Radio Sound Not Going Past a Certain Volume 

Try Different EQ Configurations:

Navigate the sound settings by pressing the menu button. Then look for the EQ or Equalizer settings. Next adjust the bass, midrange, and treble frequencies of the EQ according to your needs.

After you are done adjusting the EQ settings, test and fine-tune the sound. This Adjusting the stereo sound in a 2021.5 VW Atlas SEL Premium R-Line with MIB 3 Radio is a good source to help you with the process. 

Speaker Not Working

Finally, it is possible that the VW Atlas radio internal system is perfectly fine but the speaker is not working properly. Just replace the speaker to fix this problem. 

Problems With: 

  • VW Atlas Radio Sound Not Going Past a Certain Volume 

Replace the Speaker:

Before replacing the speaker, take the measurement of the speaker dimension properly. After that, grab the required tools and remove the speaker from the VW Atlas. Get the new speaker and install it properly. 

Frequently Asked Questions (FAQs):

Will an Improper DIY VW Atlas Radio Repair Impact the Warranty? 

Yes, an improper DIY VW Atlas radio impacts the warranty. According to Volkswagen’s Parts and Accessories limited warranty, you will get one year or 12,000 miles of warranty. But it has been clearly stated by Volkswagen that if there is any improper repair or adjustment of the vehicle, then the damage will not be covered by the warranty. 

Does Saving Radio Preset on VW Atlas Impact the Radio Functionality?

No, saving the radio preset on VW Atlas does not impact the radio functionality. Radio presets are just a simple way of saving your favorite radio stations to access them later. This does not affect the performance or functionality of the radio itself. So, saving the radio present on the VW Atlas radio is a useful feature and does not have any negative impact on the radio performance. 

Does Making the Speakers Louder Affect the VW Atlas Radio Functionality? 

No, making the speakers louder does not affect the VW Atlas radio functionality. Speakers are a distinct part of the infotainment system of your car and making it louder does not impact the VW Atlas radio. Your radio’s functionality is affected by problems in the radio hardware or any software error.


In conclusion, dealing with a VW Atlas radio not working can be frustrating. But with the right troubleshooting steps, you can resolve the issue. Exploring these solutions can help you regain functionality and enjoy your favorite tunes on the road again. 

Remember to consult your vehicle’s manual or seek professional assistance if needed. Don’t let a malfunctioning radio dampen your driving experience in the VW Atlas.


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